An Australia where the aged care industry has realised its full potential by expecting more and demanding only the best for residents, team members and their wider organisations.
By being the most influential aged care experts in Australia and driving the industry to a level of excellence and esteem once reserved for the world's most visionary industries.
We believe that every aged care facility in Australia should feel empowered to realise their mission of providing residents with the remarkable level of service, care and dignity they deserve, all while exceeding desired business outcomes. Only when both have been achieved has Provider Assist realised our Vision.
At Provider Assist, we:
Provider Assist are Australia’s leading aged care experts. The work we do empowers our clients and translates into funding used to improve the care, dignity and quality of life for residents in aged care facilities across Australia.
Starting out in 2002 offering Supplement Recovery support, we soon expanded our services to include a range of comprehensive care and financial solutions, including physiotherapy services and ACFI expertise. Today Provider Assist has Australia’s largest team of clinicians in the field, working in facilities in capital cities and regional areas across the country.
We know that only with appropriate funding can aged care organisations achieve the vision of providing every older Australian with the care, dignity and quality of life they deserve so we offer a range of solutions to encourage facilities to stop cutting costs and start increasing income.
By partnering with us, clients can finally achieve this. Whether it’s as small as freeing up time to truly embrace person centred care, or as big as affording a building project, our services make a real difference to residents’ lives.
We are committed to operating responsibly and ethically, promoting a diverse and inclusive workplace, practice sound environmental management and invest in positive social impact around Australia.
It is our vision to elevate our people, partners, customers and suppliers so that together we can have a positive impact on the communities we serve.
We do this by:
Through our work we believe we can create a brighter future and a better world.
“ We’re an organisation with integrity, passion and gusto to help others reach their potential in providing exceptional services in the aged care industry. ”
“ I feel that I am making a difference and that I have a purpose. ”
“ The opportunities that are provided for professional and personal growth here are remarkable. ”
“ I am thankful to be working with a wonderful team of highly intelligent, motivated people. ”
“ Getting a win-win outcome is what drives us. ”
“ I feel fortunate to be on this journey of growth in a great business. ”
“ I feel proud and happy to work for a company that is making a difference within the aged care industry. ”
“ We are passionate about making a difference in the last phase of residents’ lives. ”
“ Provider Assist is a people orientated company that supports its employees and bring out the best in them.”